SINGAPORE, Aug. 14, 2025 -- Docusign (Nasdaq:DOCU), the Intelligent Agreement Management company, today unveiled new AI-powered tools—including AI Contract Agents and a suite of next-generation offerings—designed to further accelerate contract workflows and drive stronger business outcomes across Asia-Pacific.
Built on Docusign Iris, the company's AI engine, the tools made their first Asia showcase today at Momentum 25 Singapore. The event brought together innovators, customers, and partners from across the region, setting the stage for Docusign's vision to transform how organizations create, negotiate, and manage agreements in today's digital-first economy.
Tailor-made for agreements and backed by Docusign's two decades of contract expertise, Docusign Iris applies advanced AI models to key stages of the agreement lifecycle—from drafting to reviews—to make processes faster, more accurate, and easier to manage. For businesses operating across a diverse region like Asia Pacific, Iris is built with multi-lingual AI capabilities and is already supporting all English-speaking countries, including Singapore, helping businesses handle cross-border agreements more effectively.
Powered by Iris, new AI Contract Agents will be available in Singapore in 2026. These agents automate time-consuming tasks that previously required days of manual work. For example, a procurement team can instruct an AI agent to analyse vendor risk, cross-check contract terms against legal standards, and flag outdated clauses—all within minutes, with full transparency at every step.
"With Docusign Iris and our new AI Contract Agents, we're empowering businesses across Asia-Pacific to achieve measurable improvements—from faster deal cycles to stronger compliance and enhanced customer experiences," said Allan Thygesen, Chief Executive Officer, Docusign. "In a fast-growing yet highly complex region, where diverse cross-border regulations and compliance requirements can slow progress, agentic AI in intelligent agreement management will help organizations move faster and more efficiently to unlock growth."
The Business Imperative for Agreement Management
Inefficient processes across outdated or disconnected systems lead to delays, compliance risks, and missed opportunities, costing organisations globally an estimated US$2 trillion (S$2.5 trillion) in lost value annually, with Asia Pacific alone accounting for approximately US$600 billion (S$810 billion).
According to the latest Optimising Agreement Management report by Docusign and Deloitte, 77% of high-performing organisations credit effective agreement management with driving success in core business areas, highlighting the strategic importance of modernizing these processes. Leaders surveyed in the study view AI as critical to this transformation, with AI-enabled agreement tools reducing deal delays by 29% in sales, cutting contract compliance risks by 21%, and saving 21% of time in procurement workflows.
Delivering Speed, Accuracy and Transparency Throughout the Agreement Lifecycle
Docusign Iris also brings a suite of new features designed to streamline and enhance every stage of the agreement lifecycle, from contract creation to signing and management.
- Agreement Desk (April 2026): A centralized collaboration hub where teams can quickly submit contract requests and track progress in real time. Integrated with AI-Assisted Review, teams can use Docusign Iris to identify risky clauses and suggest policy-aligned language directly with Microsoft Word, enabling faster negotiations, quicker deal closures, and smoother supplier onboarding.
- Workspaces (available December 2025): A secure, all-in-one environment where signers can access documents and tasks for multi-step agreements (e.g., buying a home or opening a bank account) without juggling email chains or scattered forms. This leads to faster closings, improved customer experiences and stronger business relationships.
- Enhancements to Navigator (available now for all English-speaking countries): Navigator now provides advanced contract insights, dashboards, notifications and reporting powered by Iris, helping businesses monitor obligations and identify risks or opportunities more effectively. Crucial details such as expiration dates, involved parties, and contract types are now surfaced and searchable, a capability that was not previously possible. Businesses can upload contracts, highlight the relevant terms, and have them automatically surfaced in Navigator without the need for coding or developers. In the future, Navigator will also allow businesses to define their own custom terms (e.g., loyalty program details or rental information), further extending its flexibility.
Strengthening Trust and Accelerating Growth in APAC
At the same time, Docusign and Deloitte's report highlights significant variation in agreement management maturity across the region. While Singapore leads on digital trust—with 89% of local business leaders confident in its agreement governance—it trails markets like Japan and Australia by more than 25 percentage points in AI-driven contract creation maturity. This points to an opportunity for Singaporean businesses to accelerate automation and modernize early-stage workflows to stay competitive.
"Across Asia, business leaders increasingly recognize that agreement processes are no longer inconsequential administrative tasks but are instead emerging as strategic levers for improving efficiency, compliance, and business growth throughout the agreement lifecycle," said Kartik Krishnamurthy, Vice President, Asia at Docusign. "The advancement of Docusign Iris and the rollout of enhanced AI-powered features at this year's Momentum Singapore reflect our commitment to the region, as we help businesses close the gap and keep pace with global standards in AI-driven contract creation and security."
About Docusign:
Docusign brings agreements to life. More than 1.7 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). For more information visit http://www.docusign.com.
Media contact
Farhansyah Musa
RICE for Docusign
docusign@ricecomms.com
Photo - https://mma.prnewswire.com/media/2383246/Docusign_Logo_2.jpg
